GDPR Compliance

Your data protection rights and how we safeguard your privacy

Last Updated: January 1, 2025

WebInstant is GDPR Compliant

We are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service if requests are excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions (also known as the "right to be forgotten").

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer your data to another organization, or directly to you, in a structured, commonly used format.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, including for direct marketing purposes.

What Data We Collect

Personal Information

Contact Information: Name, email address, phone number, business address
Account Information: Username, password (encrypted), profile picture
Payment Information: Billing address, payment method details (processed securely via Stripe)
Website Content: Text, images, and content you upload for your website

Technical Information

Usage Data: Pages visited, time spent, clicks, and interactions
Device Information: IP address, browser type, operating system, device type
Cookies: Session cookies, preference cookies, analytics cookies

How We Use Your Data

→To provide and maintain our website building services
→To notify you about changes to our service
→To provide customer support and respond to your inquiries
→To analyze usage patterns and improve our services
→To detect, prevent, and address technical issues or fraud
→To send you marketing communications (with your consent)
→To comply with legal obligations and enforce our terms

How We Protect Your Data

Technical Measures

✓ SSL/TLS encryption for all data transmission
✓ Encrypted database storage
✓ Regular security audits and penetration testing
✓ Secure server infrastructure with firewalls
✓ Regular backups and disaster recovery plans

Organizational Measures

✓ Employee confidentiality agreements
✓ Access controls and authentication
✓ Regular staff training on data protection
✓ Data breach response procedures
✓ Regular policy reviews and updates

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

•Active Accounts: Data retained while your account is active
•Inactive Accounts: Data retained for up to 2 years after last activity
•Financial Records: Retained for 7 years for legal/tax purposes
•Marketing Data: Retained until you unsubscribe or object

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

✓ EU Standard Contractual Clauses (SCCs)
✓ Data Processing Agreements with third-party providers
✓ Adequacy decisions by the European Commission
✓ Privacy Shield certification (where applicable)

How to Exercise Your Rights

Contact Our Data Protection Officer

To exercise any of your GDPR rights or if you have questions about how we handle your personal data, please contact us:

Email: privacy@webinstant.com

Subject Line: "GDPR Data Request"

Response Time: We will respond within 30 days

Right to Lodge a Complaint

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. For EU residents, you can find your authority at: European Data Protection Board

We may update this page from time to time. Please check back regularly for updates.